AM Event Production respects your privacy and is committed to protecting your personal information.
WHAT TYPE OF INFORMATION WE COLLECT ABOUT YOU?
We may collect or record basic personal information which you voluntarily provide through placing orders, completing forms on our website, through electronic mail you send to us, or through other means of communication between you and us.
Depending on your relationship with us, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
includes full name, job title and business name.
Includes business address, email address and telephone number.
Includes bank account details, VAT number and tax details, invoices, credit notes, credit limits and details of credit checks.
Includes details about payments to and from you and other details of products and services we have purchased from you or you have purchased from us, including correspondence about the same, meeting notes, reports, contracts, schedules, plans, proposals, briefs and budgets.
Includes browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access our website.
Includes information about how you use our website, products and services.
Includes CV’s and qualifications, date of birth and passport number for freelance or contracted crew when necessary.
We do not collect any sensitive personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). If we do, we will ask for your explicit consent to our proposed use of that information at the time of collection. This information will be collected, stored, accessed and processed in a secure manner.
HOW WE GET THE INFORMATION AND WHY WE DO WE HAVE IT?
We use different methods to collect data from and about you including through:
You may give us your identity, contact, financial and transaction data by filling in forms or by corresponding with us by post, phone, email, in person or otherwise. This includes personal data you provide when you:
apply for our services;
offer services to us or if we enquire about your services;
request marketing to be sent to you;
enter a competition, promotion or survey;
contact or correspond with us.
Automated technologies or interactions
As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, Google Analytics and other similar technologies. This information is processed in a way which does not identify anyone.
Third parties or publicly available sources
We will receive personal data about you from various third parties and public sources as set out below:
Identity and Contact Data from the organisation who is our customer or supplier (or prospective customer or supplier).
Identity and Contact Data from publicly available sources such as Companies House, LinkedIn, websites (including our customer’s or supplier’s, or prospective customer’s or supplier’s websites).
WHAT WE DO WITH THE INFORMATION
We use personal information held about you in the following circumstances.
to update and enhance our service records
to compile information relating to your use of our services
to ensure the content from our website is presented in the most effective manner for you and your computer / mobile device.
to carry out our obligations arising from any contracts entered between you and us to provide you with the services that you request from us
to contact you by electronic means only if you have consented to this. You can opt-in/out of such notifications by following the instructions on the relevant forms set out on this Website (or elsewhere as applicable) or at any time after providing your information
we may analyse your data to create a profile of your interests and preferences so that we can contact you in the most appropriate way and with the most relevant information.
HOW WE STORE YOUR INFORMATION
We use appropriate measures to safeguard the personal information submitted to us, both during transmission and once we receive it. Measures are appropriate to the type of information maintained and follow applicable laws regarding the safeguarding of any such information under our control.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
No method of transmission over the Internet, or method of electronic storage, can be 100% secure. Therefore, we cannot guarantee the absolute security of your information. The Internet by its nature is a public forum, and we encourage you to use caution when disclosing information online. Often, you are in the best situation to protect yourself online. You are responsible for protecting your username and password from third party access, and for selecting passwords that are secure.
HOW LONG WILL WE STORE YOUR INFORMATION?
Your information may be retained for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirement. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control those third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or remembers when you visit a particular page. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from our systems.
Cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website functionality.
YOUR DATA PROTECTION RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see the information below to find out more about these rights:
Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing
You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability
You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
HOW TO CONTACT US
To contact us about our use of your personal information, you can make a request at firstname.lastname@example.org.
You can also contact to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk